FAQ's for Move Pricing Questions
What is a binding estimate?
What is a non-binding estimate?
How is the cost of my shipment calculated?
How should I pay and what are the payment methods?
What is an order for service?
What is a Bill of Lading?
What is an Inventory?
What is a binding estimate?
A binding estimate is a contract that specifies, in advance, the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at either origin or destination, the total cost will increase.
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What is a non-binding estimate?
A non-binding estimate charges you according to the actual weight of your shipment and the actual cost of the services that are performed. You will still go though the estimating process to determine what your shipment may cost.
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How is the cost of my shipment calculated?
If you are moving to a new state, the charges are based on the weight of your shipment and mileage. These are referred to as the transportation charges. There are a variety of different charges that could appear on your estimate, so be sure to ask your relocation consultant to explain each item charge for you. Some of the additional charges that may appear include packing, crating, valuation or coverage, bulky article charge for oversized items and extra labor. Again, be certain you understand these charges so that you can accurately compare the estimates you receive.
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How should I pay and what are the payment methods?
Tariff provisions require that all charges be paid before your shipment is unloaded at destination. Payments can be made using cash, certified check or money order. Other payment options such as a credit card can be arranged with your professional moving service provider. Discuss these options with the relocation consultant and/or the customer service representative assigned to your shipment. In the event that your employer is paying for the move, the employer may pre-arrange to be billed via invoice. Whatever works for you is great. Just be sure to have this all worked out prior to packing and loading. If the method of payment is not established prior to load day, it can cause you problems on delivery day.
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What is an order for service?
All movers are required to prepare an Order for Service before they transport your shipment. The order for service provides you with written confirmation of the services that you requested to be performed in conjunction with your shipment. It lists the agreed upon dates for the pickup and delivery of your shipment and the amount of valuation that you requested, along with any special services that you ordered and a place and telephone number where the mover can contact you during the move.
Click here for further information
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What is a Bill of Lading?
Every mover is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with your mover for their transportation. The driver who loads your shipment must give you a copy of the bill of lading.
Click here for further information
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What is an Inventory?
The driver will usually inventory your shipment as he or she loads it (but it's not required by law). When completed, the inventory provides a detailed, descriptive listing of your household goods and the condition of each item when received by the mover.
Click here for further information
Back to top
What is a binding estimate?
What is a non-binding estimate?
How is the cost of my shipment calculated?
How should I pay and what are the payment methods?
What is an order for service?
What is a Bill of Lading?
What is an Inventory?
What is a binding estimate?
A binding estimate is a contract that specifies, in advance, the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at either origin or destination, the total cost will increase.
Back to top
What is a non-binding estimate?
A non-binding estimate charges you according to the actual weight of your shipment and the actual cost of the services that are performed. You will still go though the estimating process to determine what your shipment may cost.
Click here for further information
Back to top
How is the cost of my shipment calculated?
If you are moving to a new state, the charges are based on the weight of your shipment and mileage. These are referred to as the transportation charges. There are a variety of different charges that could appear on your estimate, so be sure to ask your relocation consultant to explain each item charge for you. Some of the additional charges that may appear include packing, crating, valuation or coverage, bulky article charge for oversized items and extra labor. Again, be certain you understand these charges so that you can accurately compare the estimates you receive.
Back to top
How should I pay and what are the payment methods?
Tariff provisions require that all charges be paid before your shipment is unloaded at destination. Payments can be made using cash, certified check or money order. Other payment options such as a credit card can be arranged with your professional moving service provider. Discuss these options with the relocation consultant and/or the customer service representative assigned to your shipment. In the event that your employer is paying for the move, the employer may pre-arrange to be billed via invoice. Whatever works for you is great. Just be sure to have this all worked out prior to packing and loading. If the method of payment is not established prior to load day, it can cause you problems on delivery day.
Back to top
What is an order for service?
All movers are required to prepare an Order for Service before they transport your shipment. The order for service provides you with written confirmation of the services that you requested to be performed in conjunction with your shipment. It lists the agreed upon dates for the pickup and delivery of your shipment and the amount of valuation that you requested, along with any special services that you ordered and a place and telephone number where the mover can contact you during the move.
Click here for further information
Back to top
What is a Bill of Lading?
Every mover is required to prepare a bill of lading for every shipment transported. The bill of lading is the receipt for your goods and the contract with your mover for their transportation. The driver who loads your shipment must give you a copy of the bill of lading.
Click here for further information
Back to top
What is an Inventory?
The driver will usually inventory your shipment as he or she loads it (but it's not required by law). When completed, the inventory provides a detailed, descriptive listing of your household goods and the condition of each item when received by the mover.
Click here for further information
Back to top